IT Service Desk
The Max Planck Institute for Terrestrial Microbiology has developed a reliable IT infrastructure in close collaboration with the University Computer Center (HRZ) at the Philipps-Universität Marburg. The IT Service Desk is currently working to further improve the IT-support.
The IT Service Desk consists of six people and supports a network with about 300 end users and is the contact point for all questions relating to IT support in the following areas:
- Server, storage, network
- User administration and access authorization
- User support
- Data security and privacy protection
- Data acquisition and activiation of measuring devices
- VPN access
- Print, scan and fax
- WLAN access for staff and guests